About Fahmy Furniture
What kind of furniture does Fahmy Furniture offer?
Furniture for every room: living room, bedroom, dining, office and garden, plus home decor and accessories. Most of it is designed and made in Oman.
Where is Fahmy Furniture located?
Our showroom is at Azaiba Gardens, Sultan Qaboos Road, Muscat. See the store locator for directions.
What are the showroom operating hours?
9am to 9pm, Saturday to Thursday. The showroom is closed on Friday.
Products
What materials is the furniture made from?
Solid wood, engineered wood, metal, fabrics including cotton, linen and velvet, and leather. The materials for each piece are listed on its product page.
Do you offer customisation?
Most pieces come in the standard designs and finishes shown on the site and in the showroom, but customisable options are available. Call our sales team on +968 2449 2000.
Where do I find dimensions and details?
Every product page lists dimensions, materials and features. If you cannot find what you need, call +968 2449 2000, email shop@fahmyfurniture.com or use the contact form.
Are the colours shown online accurate?
We photograph as accurately as possible, but screens vary. For exact colours and textures, visit the showroom.
Ordering and payment
How can I buy?
Order directly on this website with home delivery, or visit the showroom.
What payment methods do you accept?
Cash, major credit and debit cards and bank transfer. See the payment page for online options.
Is it safe to pay on this website?
Yes. The site uses secure encryption for all personal and payment information.
Do you offer financing or instalments?
Yes, through all major financial institutions in Oman. See the instalment page.
Delivery and assembly
Do you deliver?
Yes. Delivery and assembly are free within Muscat. Other cities are charged by location, shown at checkout and listed on our delivery and installation page. Orders above OMR 999 are delivered free to every area we deliver to. We do not currently deliver to Khasab or Jabal Al Akhdar.
How long does delivery take?
It depends on product availability and your location. Our team confirms an estimated timeframe when you order. Full details are in the delivery and shipping policy.
Do you assemble the furniture?
Yes, professional assembly is available for most items. Ask when placing your order.
What if my furniture arrives damaged?
Contact customer service immediately with photos of the damage and we will arrange a replacement or a suitable solution.
Returns and exchanges
What is the return and exchange policy?
See the full returns and exchanges policy. In short: returns and exchanges are accepted within 15 days with the original invoice, for delivery damage or visible manufacturing defects.
How do I start a return or exchange?
Contact customer service or visit the showroom with your proof of purchase and our team will guide you through it.
Care and maintenance
How should I care for wooden furniture?
Dust regularly with a soft dry cloth. Keep it out of direct sunlight and away from heat sources. Wipe spills immediately with a damp cloth and dry thoroughly. Use appropriate wood care products periodically.
How should I clean upholstered furniture?
Follow the care label for your fabric. Vacuum regularly, blot spills immediately with a clean cloth, and use professional cleaning for deep cleans.
Showroom and contact
Can I see the furniture in person?
Yes. The Azaiba showroom holds the full range. Plan your visit.
How do I reach customer service?
By phone, email or the contact form.