FAQs

Name: Buy Furniture Online in Oman | Fahmy Furniture Store
Brand: Fahmy Furniture
Rating: 5 (3 reviews)

Q: What kind of furniture does Fahmy Furniture offer?
A: Fahmy Furniture offers a wide range of high-quality furniture for every room in your home, including living room sets, bedroom furniture, dining sets, office furniture, and outdoor furniture. We also feature a selection of home décor items and accessories.
Q: Where is Fahmy Furniture located in Oman?
A: Please visit our “Contact Us” page or our store locator for specific addresses and opening hours.
Q: What are Fahmy Furniture’s operating hours?
A: Our showroom operating hours are 9 am – 9 pm (Saturday to Thursday). On Friday showroom is closed

Q: What materials are your furniture made from?
A: We use a variety of high-quality materials in our furniture, including solid wood, engineered wood, metal, various fabrics (such as cotton, linen, velvet), and leather. The specific materials used for each product are detailed on the individual product page.
Q: Do you offer customization options for your furniture?
A: Currently, most of our furniture is offered in standard designs and finishes as shown on our website and in our showrooms. However, we offer customizable options to our customers. Please contact our sales team at +968 2449 2000 for more information.
Q: How can I find the dimensions and other details of a specific furniture item?
A: You can find detailed information, including dimensions, materials, and features, on the individual product page on our website. If you are unable to find your product or its detail you can contact us at +968 2449 2000 or send an email at shop@fahmyfurniture.com or fill the Contact us form.
Q: Are the colors of the furniture shown online accurate?
A: We strive to display the colors of our furniture as accurately as possible on our website. However, please be aware that variations may occur due to differences in monitor settings and lighting conditions. We recommend visiting our showroom to see the actual colors and textures.

Q: How can I purchase furniture from Fahmy Furniture?
A: You can purchase our furniture directly through the website and get it delivered to your home or by visiting our showroom.
Q: What payment methods do you accept?
A: We accept various payment methods, including cash, major credit and debit cards (Visa, Mastercard, American Express), and bank transfers. Please inquire with our sales team in-store or check our website for online payment options.
Q: Is it safe to make purchases on your website?
A: Yes, our website uses secure encryption technology to ensure your personal and payment information is protected.
Q: Do you offer any financing or installment options?
A: Yes, Visit Installment page to inquire about any available financing or installment options.

Q: Do you offer delivery services?
A: Yes, Fahmy Furniture provides reliable free delivery services across Muscat and Burka. Delivery charges may vary depending on your location and the size of your order if you are living outside of Muscat and Burka.
Q: How long does delivery usually take?
A: Delivery times vary depending on the product availability and your location. Our team will provide you with an estimated delivery timeframe when you place your order.
Q: Do you offer furniture assembly services?
A: Yes, we offer professional assembly services for most of our furniture items. Please inquire about assembly options when placing your order.
Q: What should I do if my furniture arrives damaged?
A: In the unlikely event that your furniture arrives damaged, please contact our customer service team immediately with photos of the damage. We will arrange for a replacement or a suitable solution.

Q: What is your return and exchange policy?
A: At Fahmy Furniture, we want you to be completely satisfied with your purchase. Please refer to our “Returns & Exchanges” policy page on our website for detailed information on our procedures and conditions.
Q: What are the conditions for returning a furniture item?
A: Generally, returned items must be in their original condition, unused, and with all original packaging and tags. Certain conditions and exceptions may apply, as outlined in our “Returns & Exchanges” policy.
Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer service team or visit showroom with your proof of purchase. Our team will guide you through the process.

Q: How should I care for my wooden furniture?
A: To care for your wooden furniture, we recommend dusting regularly with a soft, dry cloth. Avoid placing furniture in direct sunlight or near heat sources. For spills, wipe immediately with a damp cloth and dry thoroughly. We also recommend using appropriate wood care products periodically.
Q: How should I clean my upholstered furniture?
A: The best way to clean your upholstered furniture depends on the fabric type. Please refer to the care label on your furniture. Generally, vacuuming regularly to remove dust and debris is recommended. For spills, blot immediately with a clean cloth. Professional cleaning is recommended for deep cleaning.
Q: Do you offer any furniture protection plans?
A: Please inquire with our sales team in our showroom about any available furniture protection plans that may cover accidental damage or stains.

Q: Can I visit a Fahmy Furniture showroom to see the furniture in person?
A: Yes, we encourage you to visit our showroom to experience the quality and comfort of our furniture firsthand.
Q: How can I contact Fahmy Furniture’s customer service team?
A: You can contact our customer service team by phone, email, or through the contact form on our website. Please visit our “Contact Us” page for our contact details