Return Policy

Exchanges / Returns are accepted only if an item:

  1. It is returned within 15 days from the date of receiving, unused, and is in its original packing conditions accompanied by an original payment receipt.
  2. After opening if it’s found to be defective/damaged/missing parts, Fahmy Furniture LLC reserves the right to assess its condition and decide on repair, exchange or return of the goods
  3. Products collected by the customer themselves must be checked before leaving the collection point to make sure if it is defective/damaged / parts are missing – any claims later will not be encouraged


Exchanged / Returns are not accepted for:

  • Goods that have been damaged as a result of customer negligence.


Important: All the refunds will be made by Fahmy Furniture LLC Head office by Mode of Cheque payment only within seven working days .